1. If you cannot remember your password, you can try to reset your password yourself. Part of the password reset process includes answering security questions to verify your identity. 


 1.  On the NetSuite login page, enter the email address you use to log in to NetSuite. 

  2.  Click the Forgot Your Password link.
3. On the Reset Password page, enter the email address you use to log in to NetSuite, and click Continue.
  4.  Follow the instructions displayed on the screen.
  5.  Check your email client for an email message with directions and a link for resetting your password.

  6.  Answer the security questions to confirm your identity. Answers are not case sensitive. 

  7.  Click Submit. 

  8.  You are redirected to the Change Password page. Complete the required fields.


  After you have successfully reset your password, a confirmation message is sent to the email address from which the reset request was     generated.

 


Important:

 You have 20 attempts to answer all three of your security questions correctly. If you want the answers you enter to be visible on the screen, clear the check from the Hide Answers box. If you fail all 20 attempts, submit a ticket for help.



NetSuitePlatform link:

NetSuite Website Platform Login